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We’re back with Episode 8 of the Learn with Simpl webinar series and this time around we’ll be talking about How to Design an Omnichannel Strategy for Your Brand.
Our Speakers:
- Priyanka Gill – Co-Founder, Good Glamm Group
- Nitya Sharma – Co-Founder & CEO, Simpl
They’ll discuss:
- How to identify and create buyer personas
- The importance of personalising and segmenting your customer base
- Prioritising different channels and devices according to customer usage – design your content around the customer journey
- Channel integrations – connecting all the touch-points to create a great experience
- How to build a great customer experience through effective customer support
Register now and save your spot!